Warranty
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Disclaimers
THE FOLLOWING IS MADE IN LIEU OF ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
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Warranty Policy
Equipment offered by DEFEND is warranted against factory defects in workmanship and materials for a period of three (3) years from the date of purchase by the original owner.
Camera components including, but not limited to, moving parts, motors, fans, heaters, camera image sensors, IR Cut Filters, DC-iris, and lens assemblies are warranted for a one (1) year period. Pan Tilt Zoom (PTZ) Cameras and related components including electrical slip ring contacts, and pan/tilt/lens motors are warranted for a one (1) year period.
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Limited Remedy
Upon notice in writing, DEFEND will repair or replace all defective items at DEFEND's sole discretion. DEFEND reserves the right to require that the defective item be returned to its plant for inspection before determining the appropriate course of action. Warranty does not cover equipment damage resulting from wear, abuse, damage in transit, failure to maintain the product, or other damage beyond the control of DEFEND. DEFEND shall be the sole judge of product condition and warranty options. This warranty applies only to the original purchaser and is the only warranty applicable to this product. Please contact DEFEND technical service department for assistance.
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Limitation of Liability
IN NO EVENT WILL DEFEND BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, IN ANY WAY RELATED TO THE PRODUCTS REGARDLESS OF THE LEGAL THEORY ASSERTED.